Privacy Policy

Overview

At Ula’s Boutique we are committed to protecting your personal information in line with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. Your data is handled securely and responsibly to provide you with the best possible shopping experience.

This policy explains how we collect, use, and share your personal information when you visit, create an account, or place an order on Ula’s Boutique.

1. Information We Collect

We may collect the following types of information:

Personal details (name, email, phone number, billing and shipping address) when you register, place an order, or contact us.
Optional data you choose to provide (e.g. birthdate, survey responses) for improving our services.
Technical details about your device and browsing activity, including IP address, location, browser type, operating system, pages visited, and search terms.
Payment details (processed securely via third-party providers; we never store your card information).
Marketing preferences if you opt-in to receive updates about our products and offers.

You can view and manage your stored personal data anytime in the “My Personal Data” section of your account.

We use this data to:

– Process orders and payments
– Deliver products and services
– Communicate with you about your order
– Improve site performance and user experience
– Send promotional emails if you give consent

2. Consent

By registering, placing an order, or completing a transaction, you consent to us collecting and using your data for that purpose.
For marketing or other secondary purposes, we will always request explicit consent.
You can withdraw consent at any time by emailing support@ulasboutique.com (from your registered address for verification).

3. Disclosure

We may share your data:

– With trusted third parties (e.g. couriers, payment processors) to complete transactions
– To comply with legal obligations, subpoenas, or lawful requests
– To protect our rights or investigate fraud

4. Security

We use industry best practices to keep your data secure:

– Passwords stored securely
– Restricted access to sensitive data on firewalled servers
– Payments are handled securely via PayPal. We do not store your card details

5. Third-Party Services

Some third-party providers (e.g. payment gateways, couriers, email services) require access to your information. Each has its own privacy policy, which we recommend reviewing.

Once you leave our website or use a third-party link, their policies apply.

6. Cookies

Cookies are small files stored on your device to improve browsing. We use them to:

– Keep you logged in
– Remember your shopping basket
– Track site usage and performance
– Personalise ads (if permitted)

You can manage or delete cookies via your browser settings. Blocking cookies may limit some site functionality.

7. Age of Consent

By using this site, you confirm you are at least the age of 18 or have parental consent to allow minors to use it.

8. Data Retention

We keep order information unless you request its deletion. You may request access, correction, or removal of your data at any time.

9. Your Rights (GDPR)

You have the right to:

– Be informed about how your data is used
– Access the data we hold about you
– Correct inaccurate data
– Request erasure of your data
– Restrict or object to processing
– Data portability (transfer to another provider)
– Opt out of automated decision-making/profiling

10. Policy Updates

We may update this policy at any time. Changes take effect immediately upon posting. Significant updates will be announced on our website.